Privacy Policy

This policy explains how Better AI ("we" or "us") collects, uses, and protects personal information when you use this website and order from us. Better AI is responsible for that information. You can reach us through our Contact page.

Information you give us

• When you order: your name, email address, phone or WhatsApp number, business name, website, business category, the package you chose, the payer name, email address and country that PayPal shares with us after you pay, and any description, social media links, audience, or goal you share.
• When you contact us: your name, email address, and message.

Your photos, logo, and scripts

The logo and images you add when you order are sent to our team so we can make your video. They are stored in our private order storage with our website host, Vercel.

Information collected automatically

• The campaign details in the link you arrived from, such as the ad source and campaign name, and the page you first landed on.
• The language shown to you, which is chosen from your device's time zone inside your browser. Your time zone is not sent to us.
• Standard server logs kept by our website host, such as IP address, browser type, and pages requested.
• If you accept cookies, information about your device and how you use the site, collected by Google Analytics, Google Tag Manager, and Meta Pixel.

Cookies and similar technologies

Your browser stores small items we need to run the site, such as your light or dark mode choice, your cookie choice, an order you're paying for, and campaign details. Analytics and advertising tools load only after you accept them where consent is required. You can decline them in the cookie banner and change your choice at any time using Cookie Settings in the footer. Declining doesn't affect your ability to use the site.

How we use your information

• To make your video and provide our service
• To reply to your messages and support requests
• To email you about your order
• To understand which marketing reaches interested business owners and to improve the site
• To prevent spam, duplicate entries, and misuse
• To meet legal obligations

We use your information to provide the service you asked for, with your consent where it is required, and for our legitimate interests in running and improving our business.

Who we share it with

• Vercel, our website host, stores orders, contact messages and order files, and processes server logs.
• Google and Meta receive analytics and advertising data if you accept cookies.
• PayPal processes your payment. Your card or PayPal details go straight to PayPal; we never see or store card numbers.
• Authorities or advisers, where the law requires it or to protect our rights.

We do not sell your personal information. These providers may process information in other countries, under their own privacy policies and safeguards.

How long we keep it

We keep your information for as long as needed to provide the service and contact you. We keep contact messages for as long as needed to respond and keep a record of the conversation. We delete information sooner if you ask us to, unless the law requires us to keep it.

How we protect it

We use reasonable technical and organizational measures to protect personal information. No website or online service can be completely secure.

Your rights

You can ask us to give you a copy of your information, correct it, delete it, or stop using it for marketing. You can withdraw consent at any time. Depending on where you live, you may have further rights, including the right to complain to your data protection authority. To make a request, use our Contact page.

Children

This site is for business owners and is not directed at children under 16. If you believe a child has given us personal information, contact us and we will delete it.

Changes to this policy

We may update this policy as our service changes. We will change the date at the top of this page when we do, and tell you directly about significant changes where we are able to.