Terms of Service

These terms are an agreement between you and Better AI ("we" or "us") and cover your use of this website and any video you order. By using them, you agree to these terms. If you don't agree, please don't use the service.

Who can use Better AI

You must be at least 18 years old, or the age of legal majority where you live, and able to enter into this agreement. If you use Better AI for a business, you confirm that you are authorized to act for it.

The service

You tell us about your business and send us your materials. Our team then makes your promotional video, using AI tools where helpful, and emails it to you within 24 hours of your order. Each package states how many videos and rounds of changes it includes. We may change or suspend the service for maintenance or other reasons.

Examples marked Mockup on this site are made with stock photos to show style. Your results depend on the photos and details you provide.

Your photos and content

You keep ownership of your photos, logos, scripts, and other materials. You confirm that you own them or have every permission needed to use them, including permission from any person, brand, or property shown. You are responsible for your materials and for what your videos say, including any claim about your business. AI-written scripts and voiceovers can contain mistakes, so review them before you publish.

The videos you make

You own the videos you make and may use them to promote your business, including in paid advertising, subject to the rules of each platform where you post them.

Prices and payment

The price and what each package includes are shown before you buy. Prices may not include taxes, which are added where required. We may change prices for future purchases. Launch prices apply to the limited number of launch spots shown on the site, counted by paid orders. Orders started while spots are left keep the launch price. Orders started after the spots are gone pay the regular price shown on the site.

Refunds

A video is delivered when it is made available for you to preview or download. Paid videos cannot be refunded once delivered, except under our 30-Day Money-Back Guarantee or where the law requires a refund. Nothing in these terms limits any consumer rights that cannot legally be waived where you live.

Acceptable use

You agree not to use Better AI to make content that is unlawful, misleading, hateful, sexually explicit, or that infringes anyone's rights. You also agree not to interfere with the service, attempt to access it without permission, submit false or automated information, or copy or resell the service.

Our site and brand

The Better AI name, logo, site design, software, and text belong to Better AI or its licensors. These terms don't give you any right to use them except to use the service.

Other services

The service works with products from other companies, such as social media platforms and payment providers. Their own terms apply, and we are not responsible for them.

14-Day Revenue Increase Guarantee

If your revenue in the 14 days after you post your video is not higher than your revenue in the 14 days before you posted it, we will make you a new video for that order at no charge. To qualify:

• Post the video on your business's own social media account within 7 days after we deliver it, and keep it posted for the full 14 days.
• Within 7 days after the 14-day period ends, email us screenshots or reports from the same sales or payment system showing your revenue for both periods.
• The guarantee can be claimed once per order.

The remedy under this guarantee is a new video. Refunds are covered by the 30-Day Money-Back Guarantee below.

30-Day Money-Back Guarantee

If your revenue in the 30 days after you post your video is not higher than your revenue in the 30 days before you posted it, we will refund the full price you paid for that order. To qualify:

• Post the video on your business's own social media account within 7 days after we deliver it, and keep it posted for the full 30 days.
• Within 7 days after the 30-day period ends, email us screenshots or reports from the same sales or payment system showing your revenue for both periods.
• The refund can be claimed once per order. You can claim it even if you already received a free new video under the 14-Day Revenue Increase Guarantee.

We refund to the payment method you used for the order. Apart from these two guarantees, we don't promise any particular number of customers, sales amount, or advertising performance.

Disclaimer

The service is provided "as is" and "as available." To the extent the law allows, we disclaim all warranties, including fitness for a particular purpose, and we don't promise that the service will be uninterrupted or error-free.

Limit of liability

To the extent the law allows, Better AI is not liable for indirect, incidental, or consequential losses, or for lost profits, revenue, or data. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim arose. These limits do not apply where the law does not allow them.

Suspending or ending access

You can stop using the service at any time. We may suspend or end your access if you break these terms or if we need to in order to protect the service or other people.

Governing law

These terms are governed by the laws of the place where Better AI is established. This doesn't take away any protection you have under the mandatory consumer laws of the place where you live.

Changes to these terms

We may update these terms as our service changes. We will change the date at the top of this page when we do. If you keep using the service after a change, the updated terms apply.

Contact

Questions about these terms can be sent through our Contact page.